I love the cartoon below with the back of Tony Blair's head and a not too brilliant likeness of Gordon Brown.
The thing about this is the wild view of people who use the Tube. I know it's a cartoon and therefore there's some amount of caricature in it, but when was the last time you saw someone in London wearing a bowler hat? How many people in London wear flat caps too, unless they're doing the Guy Richie/Will Young thing?
The general gist of the New Yorker feature is that Kiley has a tough time on his hands and similar themes including Kiley's initial surprise at how everyone quietly puts up with the delays and overcrowding is shown in an article from SFGate. Can't say I've been particularly impressed by Bob Kiley to date. Perhaps I'm missing something.