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Tuesday, March 06, 2007

Some things never change

District Line DelaysI've really had a record fortnight of making Customer charter refund claims on the District Line.

It felt a bit like Groundhog day. I left the house in the morning and there was a film crew outside my local Indian restaurant. Got to the station - District Line screwed. Returning home at the end of the day, the District Line was still screwed, but at least the film crew had moved their position by 20 yards and were now outside my local chippie.

It was heartening (I think) that the drivers sounded as fed up as all the passengers this morning. On leaving Gunnersbury we had the following warning of the short sharp stop the train would be making, just so we could actually get anywhere. You'll note more than a touch of exasperation and "let's get a move on" in his voice as he says "Mind the doors".

When we got to the next station at 9.30 our driver kindly reminded us of just how delayed we were. "This train should have been here at 9.11". This makes filling in your customer charter claim so much easier.

Throughout the day my Twitter Tube Tracker told me that the District Line was still screwed between Turnham Green and Richmond

Twitter Tube Tracker

At Leicester Square I was greeted with the image at the top of this post. So more than ten hours later the line was still screwed due to the earlier delays at Gunnersbury. I'm not sure why the "MINOR DELAYS" warranted capital letters though, perhaps minor delays are somehow seen as more important than severe delays. Who knows?


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